Privacy Policy
Last updated June 19, 2026
This privacy notice for Upward Web Agency, LLC ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at https://upwardwebagency.com, or any website of ours that links to this privacy notice
- Submit a contact form or otherwise reach out to us about web design, landing pages, or website optimization services
- Engage with us in other related ways, including sales conversations or project inquiries
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@upwardwebagency.com.
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
What personal information do we process? We process information you provide through our contact forms (such as your name, email address, phone number, and message) and limited technical information collected automatically when you browse our website (such as IP address and browser type).
Do we process any sensitive personal information? We do not intentionally collect sensitive personal information through our marketing website.
Do we receive any information from third parties? We do not buy lists or receive personal information from data brokers. When you accept functional cookies, Google may process limited technical information through reCAPTCHA or Google Fonts as described in our Cookie Policy.
How do we process your information? We process your information to respond to inquiries, operate and secure our website, communicate with prospective clients, and comply with law.
In what situations and with which parties do we share personal information? We share information only with service providers that help us operate the website and respond to you, such as our hosting provider, email delivery tools, and Google when you use features that require functional cookies.
How do we keep your information safe? We use organizational and technical safeguards designed to protect personal information. No method of transmission over the internet is 100% secure.
What are your rights? Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to withdraw cookie consent at any time.
How do you exercise your rights? Contact us at contact@upwardwebagency.com or use Cookie Settings in the site footer to manage optional cookies.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- When and With Whom Do We Share Your Personal Information?
- Do We Use Cookies and Other Tracking Technologies?
- Is Your Information Transferred Internationally?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do California Residents Have Specific Privacy Rights?
- Do Virginia Residents Have Specific Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update, or Delete the Data We Collect From You?
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect through our contact forms and direct communications may include:
- Names
- Phone numbers
- Email addresses
- Messages and other information you choose to include in your inquiry
We do not collect payment card numbers or other financial account details through our marketing website.
All personal information that you provide to us should be true, complete, and accurate, and you should notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and browser or device characteristics — is collected automatically when you visit our Services.
We automatically collect limited technical information when you visit, use, or navigate the Services. This information does not, by itself, reveal your specific identity but may include:
- Log and Usage Data. Diagnostic and performance information our servers automatically collect when you access or use our Services, such as pages viewed, referring URLs, date/time stamps, and general usage information.
- Device Data. Information about the computer, phone, tablet, or other device you use to access the Services, such as browser type, operating system, and language preferences.
We do not use analytics or advertising tools on this website to track your browsing behavior across other sites. Imprecise location information (such as country or region inferred from IP address) may appear in standard server logs.
2. How Do We Process Your Information?
In Short: We process your information to respond to inquiries, operate our website, prevent spam and abuse, and comply with law.
We process personal information for purposes such as:
- Responding to contact form submissions and project inquiries
- Communicating with prospective and current clients about our services
- Operating, maintaining, and securing the website
- Preventing spam, fraud, and abuse through tools such as Google reCAPTCHA when you accept functional cookies
- Complying with legal obligations and enforcing our agreements
3. When and With Whom Do We Share Your Personal Information?
In Short: We share information only with service providers and in the limited situations described below.
We may need to share your personal information in the following situations:
- Service Providers. We may share information with vendors that help us operate the website and respond to you, such as website hosting providers, email delivery services, and Google when you use optional features that require functional cookies (for example, reCAPTCHA on our contact forms).
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell personal information. We do not share personal information with third parties for their own independent marketing purposes.
4. Do We Use Cookies and Other Tracking Technologies?
In Short: We use cookies and similar technologies to operate our site, remember your preferences, and enable optional features such as contact form spam protection.
We use cookies and similar tracking technologies (like local storage and scripts) to access or store information. Specific information about the cookies we use, how long they are stored, and how you can manage them is set out in our Cookie Policy.
Non-essential cookies — including Google Fonts and Google reCAPTCHA on our contact forms — are only loaded after you provide consent through our cookie banner or Cookie Settings in the site footer. We do not currently use analytics or advertising cookies on this website.
5. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own.
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store your personal information and isolate it from any further processing until deletion is possible.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at contact@upwardwebagency.com.
9. What Are Your Privacy Rights?
In Short: Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
Withdrawing your consent: If we rely on your consent to process personal information or load optional cookies, you may withdraw consent at any time through Cookie Settings in the site footer or by contacting us using the details in Section 14 below.
Cookies and similar technologies: You can manage optional cookies through our cookie banner or Cookie Settings link in the footer. Most web browsers are also set to accept cookies by default; you can usually choose to remove or reject cookies in your browser settings. See our Cookie Policy for details. To opt out of interest-based advertising by advertisers on other sites, visit http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at contact@upwardwebagency.com.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Do California Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.
CCPA Privacy Notice
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name | YES |
| B. Personal information (California Customer Records statute) | Name and contact information | YES |
| C. Protected classification characteristics | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or network activity | Pages viewed, referring URLs, and similar technical usage information in server logs | YES |
| G. Geolocation data | Approximate location inferred from IP address in server logs | YES |
| H. Audio, electronic, visual information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences from personal information | Inferences drawn from any of the collected personal information to create a profile about an individual | NO |
| L. Sensitive Personal Information | Debit or credit card numbers, precise geolocation, racial or ethnic origin, and similar sensitive categories | NO |
We retain collected personal information only as long as reasonably necessary for the purposes described in this notice, including responding to inquiries and maintaining business records:
- Category A — For the duration of our business relationship and a reasonable period afterward, typically up to 3 years unless a longer period is required by law
- Category B — Same as Category A
- Category F — Server logs are retained for a limited operational period, typically up to 90 days unless needed for security investigations
- Category G — Same as Category F when derived from server logs
You may contact us by email at contact@upwardwebagency.com.
Upward Web Agency, LLC has not sold personal information to third parties for money in the preceding twelve (12) months and does not sell personal information. California residents can opt out of optional cookies by clicking Do Not Sell or Share My Personal Information in our cookie banner or by using Cookie Settings in the footer. See our Cookie Policy for more information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete: You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law.
Right to be informed — Request to know: Depending on the circumstances, you have a right to know whether we collect and use your personal information, the categories of personal information that we collect, and the purposes for which the collected personal information is used.
Right to Non-Discrimination: We will not discriminate against you if you exercise your privacy rights.
To exercise these rights, you can contact us by email at contact@upwardwebagency.com.
12. Do Virginia Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.
Under the Virginia Consumer Data Protection Act (CDPA), you have the following rights with respect to your personal data:
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data
Upward Web Agency, LLC has not sold personal data to third parties for business or commercial purposes and will not sell personal data. You may opt out of targeted advertising or related processing tied to optional cookies through Cookie Settings in the site footer.
You may contact us by email at contact@upwardwebagency.com. If you wish to appeal a decision, please email us. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal.
13. Do We Make Updates to This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page and will be effective as soon as it is accessible. We encourage you to review this privacy notice periodically to stay informed about how we protect your information.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at contact@upwardwebagency.com or by post to:
Upward Web Agency, LLCUtah, United States
15. How Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at contact@upwardwebagency.com.